Shipping policy

Shipping Policy

Thank you for choosing Vibeaid.

This Shipping Policy outlines how orders are processed, shipped, and delivered.

Order Processing

Orders are typically processed within 1–3 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

During periods of high demand, processing times may be slightly extended.

Shipping Times

Estimated delivery times vary depending on your location and selected shipping method.

Typical delivery estimates:

  • Domestic Orders: 3–7 business days
  • International Orders: 7–21 business days

Please note that these are estimated delivery timeframes and are not guaranteed.

Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, where available.

Tracking updates are provided by the shipping carrier and may take time to appear after dispatch.

Shipping Charges

Shipping charges are calculated and displayed during checkout unless otherwise stated as part of a promotion or offer.

Any applicable customs duties, taxes, or import fees for international shipments are the responsibility of the customer unless otherwise specified.

Delivery Delays

While we work with trusted shipping partners, delays may occasionally occur due to:

  • Carrier disruptions
  • Weather conditions
  • Customs processing
  • Public holidays
  • Incorrect shipping information
  • Events beyond our reasonable control

Vibeaid is not responsible for delays once an order has been handed over to the shipping carrier.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address is provided, please contact us as soon as possible. While we will do our best to assist, we cannot guarantee modifications once an order has been processed or shipped.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact our support team promptly so we can investigate the issue and assist with an appropriate resolution.

Contact Us

For shipping-related questions, please contact:

Email: suresh@goodway.in

Our team will be happy to assist you.