Privacy policy
Privacy Policy
Vibeaid ("we," "us," or "our") operates this website and online store, including all related information, content, products, services, and features (collectively, the "Services"). Our store is powered by Shopify, which enables us to provide our products and services to customers worldwide.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, place an order, contact us, or otherwise interact with our Services.
By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.
Information We Collect
We may collect the following categories of personal information:
- Contact information (name, email address, phone number, billing and shipping address)
- Order and transaction information
- Payment information processed securely through our payment providers
- Account information (if applicable)
- Customer support communications
- Device, browser, IP address, and usage information
- Information collected through cookies and similar technologies
How We Use Your Information
We may use your personal information to:
- Process and fulfill orders
- Provide customer support
- Manage returns, refunds, and exchanges
- Improve our website and shopping experience
- Communicate order updates and service-related notifications
- Prevent fraud and maintain website security
- Comply with legal obligations
- Send marketing communications where permitted by law
Cookies & Tracking Technologies
Our website uses cookies and similar technologies to improve website performance, remember preferences, analyze traffic, and support marketing activities.
You may adjust your browser settings to control or disable cookies; however, some website features may not function properly if cookies are disabled.
Sharing of Information
We may share your information with trusted third parties that help us operate our business, including:
- Shopify
- Payment processors
- Shipping and fulfillment providers
- Analytics and marketing providers
- Customer support platforms
We may also disclose information where required by law or to protect our legal rights.
Shopify Services
Our store is hosted by Shopify. Information you provide through our website may be processed by Shopify in accordance with Shopify's Privacy Policy.
For more information, please visit:
Data Security
We implement reasonable administrative, technical, and organizational measures designed to protect your personal information.
However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as necessary to:
- Provide our Services
- Fulfill legal and regulatory obligations
- Resolve disputes
- Enforce our agreements
Your Rights
Depending on your location, you may have rights regarding your personal information, including:
- Access to your personal information
- Correction of inaccurate information
- Deletion of personal information
- Data portability
- Withdrawal of marketing consent
To exercise any applicable privacy rights, please contact us using the details below.
Children's Privacy
Our Services are not directed toward children, and we do not knowingly collect personal information from individuals under the age required by applicable law.
International Data Transfers
Your information may be transferred to and processed in countries outside your country of residence. Where required, we use appropriate safeguards to protect personal information during such transfers.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Any updates will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Email: suresh@goodway.in
Address:
Naduppangu Thottam,
Sheriff Colony,
Tiruppur, Tamil Nadu 641604,
India